Confidentiality
& Privacy Policy

Australian Privacy laws are strict and therefore, at Solar Lunar who is in the position of gathering personal information must:

• Store student records and information in a safe and private manner.

• Dispose of student records in a safe and private manner.

• Keep any information that has been obtained privately, confidential from anyone else who is not permitted to be made aware of this.

• Unless it is unlawful to not divulge personal information, (such as in the case of Child Safety or concern over a person’s safety either from self-harm or harm to them from others), all information shared confidentially with a teacher or facilitator, must be kept confidential.

• Ensure consent is obtained from students and anyone else whose image may be recorded or captured during the course of training, teaching or attending Solar Lunar programs. Ensure that individuals provide written consent to their images being used in advertising, social media or any publications. Please refer to the Solar Lunar Waiver and Terms & Conditions to revisit how you consent to the use of media upon signing up to our programs.

How will we use your information?

We will primarily use personal information to conduct our business and provide our services to you, to communicate with you, for record keeping purposes, to improve the quality of our services, for market research, and to track activity in our locations/programs and on our website. We will use your personal information lawfully.

Disclosure of your information

From time to time, we may ask a third party to help us to carry out our business. These third parties may have access to information needed to perform their function but cannot use that information for other purposes.